We understand that a businesses needs can change so if any last minute problems or changes surface, we provide customers with an assured dialogue with a fully qualified support and engineering professional. This commitment to personalised customer service is the core of our business and is what has gained us a reputation for excellence. Our straightforward approach also extends to our service work, where customers are assigned to a branch who look after their every need.

When selecting your equipment, there are many factors that need to be taken into consideration. At Windsor, we work with customers to create solutions that fit their business environment and need. We work with you to assess whether or not the trucks are for indoor or outdoor use, and if outdoor – what the ground conditions / gradients are like. We also look at the number of hours the equipment needs to run for per day and look to make recommendations based on optimising current operations.

We understand that many businesses needs can fluctuate due to customer demand and seasonality. Thanks to our one-stop approach for finance, hire, sales and maintenance and access to a large stock inventory - Windsor can work with customers to provide solutions that flex to their ongoing needs.

Ultimately, businesses need to maintain an organised storage environment and reliable system for moving products throughout a warehouse, factory, or distribution centre. Material handling costs will be much higher if businesses continue to use an outdated or inefficient operation. Even something as simple as an adjustment to floorplans could make picking and packing processes much faster and easier for employees, which, in turn, boosts productivity.

Yes. It is a legal requirement that all operators have recognised training for the equipment being used. Training can either be completed on-site or at our dedicated training centre in Immingham. If you are a business offering training to employees, on-site training can be a good idea as it gives operators the opportunity to practice in their working environment.